Garden Studios, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

 

Zebra Concierge

Management Company  

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Slide      Revolutionising How We Buy Services

1.

What we do

We are a service management company that provides the right service provider(s) who will adequately take care of the interest of our clients. We continue to seek innovative ways of ensuring quality service delivery and a smarter customer experience. We create a symbiotic relationship between our people, clients and service providers: this includes the creation of an effective partnership that works.

 

2.

How we add value

We are a customer obsessed services company. We assist our clients by helping them to navigate through the complex web of service providers to sieve out the most capable hands, using big data that we have gathered and then structured using artificial intelligence and machine learning. This enables us to find the right combination for a service by extracting meaning and bringing intelligence to the content of the data.

 

3.

Our Vision

Technology is changing society, so we need to focus on the customer experience more than ever. We are continuously planning for the present and the future. This requires adapting to changing circumstances in the marketplace as the need arises.

(1) Requirement Gathering

Clearly define the requirement, need or problem.

 

(2) Scoping

Develop the solution, explore options/cost savings

(3) Development

Develop the solution, refining as necessary

 

 

(4) Proposal

Finalise the proposal ready for submission

 

(5) Delivery

Deliver the agreed solution 

 

(6) Ongoing Management

Maintenance, support, renegotiation, if applicable

 

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